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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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wavslide

November 6, 2024

5  out of  5
rating by wavslide
"Great service, quick response times, and just nice to work with."
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Diane Hammond

October 18, 2024

5  out of  5
rating by Diane Hammond
"Abby is such a pleasure to work with. She is knowledgable and professional and also saved me money on my automotive! I highly recommend this business!"
We responded:
"Diane, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We appreciate you. - Maggie "
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Kai Rider

October 12, 2024

5  out of  5
rating by Kai Rider
"This office is the best!!! Right after my home flooded during the last hurricane Fabiola contacted me right away and was so helpful answering all the questions I had. She went out of her way to call FEMA and get me all the answers I needed. I can’t recommend this office enough!!!"
We responded:
"Kai, thank you so much for your kind words! We’re glad to hear that Fabiola was able to assist you promptly and helped you navigate everything. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. Your recommendation means a lot to us, and we’re here for you anytime you need assistance! - Maggie "
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Christopher Takacs

October 12, 2024

5  out of  5
rating by Christopher Takacs
"This office is the best! The whole team is always so helpful. When I was in the market for a new home my agent and lender were so impressed with this office especially Riley and Abby. They are always so helpful and the level of personalized service they offer is truly impressive. They make you feel like a priority every step of the way. If you're looking for a reliable insurance agency that values customer service, I highly recommend Maggie Alexander State Farm."
We responded:
"Christopher, your recommendation of our agency means the world to my team and I. We appreciate the opportunity to serve others while providing a positive experience for all. Call us anytime! - Maggie"
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Karen Bryk

October 3, 2024

5  out of  5
rating by Karen Bryk
"The team at Maggie Alexander's office are always helpful and quick to respond when we have a question. It is so nice to hear a cheerful person say hello and not a computer prompting you to press various numbers when you call."
We responded:
"Karen, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Maggie"
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Derek Dugan

October 2, 2024

5  out of  5
rating by Derek Dugan
"Maggie Alexander's been my agent for almost a decade! Use her agency for life, auto, home and has been nothing but a pleasure. Always responsive, calls anytime I request, explains options clearly and concisely. Recently had the pleasure of working with a new member of the team, Abby, who is an absolute all-star! Handled my requests promptly! Highly recommend this agency!"
We responded:
"Derek, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Maggie"
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Deborah Schinkel

September 26, 2024

5  out of  5
rating by Deborah Schinkel
"Maggie, Fabiola and All at State Farm have been very helpful. They were courteous and very supportive. Thank you"
We responded:
"Deborah, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need. - Maggie"
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Patsy Budhoo

September 24, 2024

5  out of  5
rating by Patsy Budhoo
"Everyone at StateFarm took care of all my needs👍Abby was a great help with all my requirements, she helped me throughout the process, thanks"
We responded:
"Patsy, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Maggie"
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Gary Silver

September 24, 2024

5  out of  5
rating by Gary Silver
"A pleasure to deal with. Always helpful."
We responded:
"Gary, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Maggie"
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t m

September 23, 2024

5  out of  5
rating by t m
"Excellent and prompt service. Very friendly staff."
We responded:
"Hello, thank you for the kind feedback! - Maggie"
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Ginny Feiner

August 31, 2024

5  out of  5
rating by Ginny Feiner
"Fabiola was courteous and professional, and an absolute pleasure to work with. She was even able to find me additional discount that I was not aware of. Definitely an asset to the State Farm team!"
We responded:
"I’m happy to hear Fabiola took such great care of you, Ginny. Thanks for sharing your positive experience! - Maggie "
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Valerie Richardson

August 30, 2024

5  out of  5
rating by Valerie Richardson
"I've been a customer with State Farm for some years now. Their customer service has been excellent. Everyone is so kind and patient, and they listen. Thank you Abby for being all of the above!"
We responded:
"Abby is the best, thanks for leaving her such a great review! - Maggie"
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Mitch Adams

July 28, 2024

5  out of  5
rating by Mitch Adams
"The only one I trust for insurance needs!"
We responded:
"Mitch, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Maggie"
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Xedrith Gaming

July 28, 2024

5  out of  5
rating by Xedrith Gaming
"Kaitlin Walters was extraordinarily helpful finding & getting us setup with new home insurance when our last one abandoned Florida. Very friendly and incredibly knowledgeable with willingness to explain each step of the process, and documents needed for first time owners. Will always recommend having her help you with any of your insurance needs!"
We responded:
"Xedrith, we're delighted to hear that our team made the process of setting up your new home insurance policy quick and easy! Providing a seamless and efficient experience is important to us, and we're glad we could assist you in a timely manner. Thank you for your recommendation! - Maggie "
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Haley Price

July 27, 2024

5  out of  5
rating by Haley Price
"I really appreciated Abby’s positive attitude and joy while speaking with her! She was just so helpful and kind!"
We responded:
"Haley, thank you for your feedback! I'm glad to hear that you found Abby to be kind, caring, and extremely helpful. We strive to provide excellent customer service. - Maggie "
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Icyy_ash16 Unknown

July 26, 2024

5  out of  5
rating by Icyy_ash16 Unknown
"She's always helpful and right to the point!! Great service. Thank you for all the help!"
We responded:
"Hello, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - Maggie "
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TJ Ellis

July 22, 2024

5  out of  5
rating by TJ Ellis
"Excellent service with potential claim filing. Abby is knowledgeable and professional."
We responded:
"TJ, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Maggie"
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John Robertson

July 22, 2024

5  out of  5
rating by John Robertson
"Awesome experience at my new auto insurance agent. Fabiola is the best."
We responded:
"John, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Maggie"
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Phonic Videos Barb Coleman

July 22, 2024

5  out of  5
rating by Phonic Videos Barb Coleman
"From the friendly receptionist to the professional sales agents, I have found Maggie Alexander's State Farm Agency to be responsive to my needs. I give them an A+!"
We responded:
"Hello, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Maggie"
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Tyler Marincov

July 22, 2024

5  out of  5
rating by Tyler Marincov
"Very Helpful. Direct line of communication, no hold/wait times, and questions always answered."
We responded:
"Tyler, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Maggie"
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Jake Nevcherlian

July 16, 2024

5  out of  5
rating by Jake Nevcherlian
"Abby, was very easy to talk to. From insurance, to life insurance very very affordable must use insurance company everybody there is user friendly I highly highly recommend Maggie Alexander is the best insurance we deal with. Keep up the good work guys!!"
We responded:
"Thank you so much for your kind review and feedback, Jake! My team and I appreciate your recommendation of our office. We will always be here for you to serve you and provide you with top notch service! - Maggie"
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Robert Grace

July 16, 2024

5  out of  5
rating by Robert Grace
"My auto and homeowners insurance rates were getting out of hand. I was getting raised over $1000/year. Fabiola was able to save me over $4000/year on my homeowners insurance and my auto insurance (two automobiles). The Maggie Alexander Insurance Agency is my choice for insurance from now on."
We responded:
"Robert, my team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. Thank you for trusting my team with your insurance needs! - Maggie"
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Caleb Bulleman

July 15, 2024

2  out of  5
rating by Caleb Bulleman
"Honestly if it wasn’t for decent customer service on Maggie Alexander’s side of this problem this would be lower but I have been a customer for over 2 years and have never missed payments, never had an issue with anything until today. We realized through email that our rate was significantly lower this month on Friday when our statement came through email so we called and asked why. This company proceeded to tell us that we were no longer insured through State Farm due to “Excessive use of the policy” and “accident history” which happened well before we were insured by State Farm. The “excessive use” was 2 tow truck calls within two years for my car that had coolant issues… no warning either that there might be stipulations of that upon making the request for the tow truck… I understand if there was an accident or something but something minor like this? Really? Also they won’t review this because we’ve been with them for 2 years and not 3… pretty convenient but I can tell you this. Also if we are signed up for emails and texts how did we not get any information from corporate or our agent?We will NEVER be insured by State Farm again after this."
We responded:
"Caleb, firstly, we're glad to hear that we provided you with decent customer service. We strive to deliver consistent, high-quality service to all our customers, and we're sorry that we fell short in this instance. Cancellation notifications are always sent by mail. Regarding the policy cancellation, we understand how upsetting and confusing this situation must be. We sincerely apologize again, and tried to get your policy reinstated but we couldn’t appeal the cancellation because you haven’t been with us for 3 years. Unfortunately, in our industry, there are certain things out of our control. Policy adjustments and cancellations can be influenced by various factors, including claim history and policy usage, but we recognize that clear communication is crucial. I want to thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services. - Maggie"
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Blake Derr

July 14, 2024

5  out of  5
rating by Blake Derr
"Always very helpful and caring and provide the best rates."
We responded:
"Blake, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Maggie"
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Stacy Colton

July 1, 2024

5  out of  5
rating by Stacy Colton
"Called me back same day!"
We responded:
"Stacy, I am so happy to hear about your great experience with us. We appreciate your review! - Maggie "